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Steps to cloud-based unified communications

Moving your business’s resources to the cloud is quickly becoming the mainstream formula for success. But this comes with certain risks and requires careful planning. Your organization’s unified communications system (UC) is no exception and can be more challenging than moving other functions. To better ensure a trouble-free experience, take note of these steps. Opt […]

Boost your online presence in 4 easy ways

What do customers think of your company? Are they happy with your products? Do you have a good image online? If not, these easy tips will help you reach more customers in no time at all. Read this article to learn more. Be seen on search results In his book on online reputation management, Tyler […]

Optimize your phones by sidestepping these VoIP issues

When a technology that promises to cut the expense of your old technology in half is released on the market, it certainly can raise some eyebrows. We all know, when a deal sounds too good to be true, it usually is. So when it comes to Voice over Internet Protocol (VoIP) and its claims of […]

Choosing the ideal VoIP provider

Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become a more accessible and cheaper alternative to conventional phone calls. Entrepreneurs have seen its potential, and are using this technology for business. Your company may […]

Boost your marketing and promotion with social media

Marketing and promotion has evolved greatly through the years, especially in the era of social media. Social media is proving to be the present and future of marketing, and with the following tools, your business can harness its full potential. Having great content on your site is the magnet that attracts visitors. However, when there […]

Evaluating the total cost of VoIP systems

When investing in VoIP phone systems, cost is always an important factor to consider. No matter what features it’s bundled with, a phone system that easily puts you over budget isn’t worth investing in. That’s why it’s important to evaluate the total cost of ownership (TCO) of VoIP systems. What is TCO? TCO is the […]

How to make buyers out of Instagram followers

Instagram has become one of the most popular social networks to date. One billion active users consume its image-heavy content every day. Aside from it being a photo-sharing app with fun filters, Instagram has demonstrated its capability to turn your followers into customers. Make the most out of your Instagram account with these practical tips. […]

Enabling remote work with VoIP

Voice over internet protocol (VoIP) phone systems give employees the freedom to make and receive calls from any location. More importantly, a good VoIP solution allows you to enable work-at-home arrangements that will keep your workers happy and your company productive. So how exactly will VoIP and working at home equal to a more successful […]

How SMBs can benefit from VoIP data

If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still getting accustomed to your new telephone system, or you’re simply unaware of your VoIP data, here are five things you can do to benefit from it. Time/Date data The information […]

Why your firm should record its calls

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]